Terms and Conditions
Welcome to Pretti Personalized! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services.
General
- These Terms and Conditions govern your use of our website and the purchase of any products.
- We reserve the right to update or change these Terms at any time without prior notice. The updated version will be effective as of the date it is posted on the website.
Products
- All items are handmade, and as such, slight variations may occur. These are not considered defects but part of the product's unique charm.
- Custom orders are made-to-order and require approval before production begins. Specific timelines for custom orders will be communicated during the ordering process.
Pricing and Payment
- All prices are listed in USD and are subject to change without notice.
- Payments must be completed at checkout. We accept [Credit/Debit cards, PayPal, Cash App, Zelle, and Cash.
- Taxes, shipping, and handling fees are calculated at checkout and are the responsibility of the customer.
Order Cancellation
- Orders may be canceled within 24 hours of purchase. After that, cancellations are not permitted as we begin processing your order promptly.
- Custom orders cannot be canceled once production has started.
Shipping and Delivery
- Refer to our Shipping Policy for detailed information on shipping methods, costs, and delivery times.
- We are not responsible for delays caused by carriers or external factors, such as customs clearance or severe weather.
Returns and Refunds
- Please see our Return and Refund Policy for information on eligibility, timelines, and how to initiate a return.
- Custom and personalized items are non-refundable unless they arrive damaged or defective.
Intellectual Property
- All designs, photos, and content on this website are the intellectual property of Pretti Personalized unless otherwise stated.
- Reproduction, distribution, or use of any content without our written consent is strictly prohibited.
Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- In no case shall our liability exceed the total amount paid for the purchase in question.
Governing Law
- These Terms and Conditions are governed by the laws of Missouri,USA, without regard to its conflict of law principles.
Contact Information
- For any questions about these Terms and Conditions, please contact us at [email protected]